Terms of service

Last updated: July 25, 2026

Welcome to TRIOVO. These Terms of Service ("Terms") govern your access to and use of triovo.shop (the "Site") and any products, services, or content offered through it (collectively, the "Services"). By accessing or using our Site, placing an order, or otherwise using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

1. Eligibility
By using our Services, you confirm that you are at least 18 years of age, or are using the Site under the supervision of a parent or legal guardian.

2. Products & Descriptions
We strive to display our products, including colors, materials, and dimensions, as accurately as possible. However, since our products are handcrafted, slight variations in color, texture, or finish may occur due to the nature of the materials used, as well as differences in screen display settings. We do not guarantee that your device's display will accurately reflect the actual color or appearance of the product.

3. Pricing & Availability
All prices listed on the Site are in Pakistani Rupees (PKR) and are subject to change without prior notice. We make every effort to ensure pricing accuracy; however, in the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price, and will notify you accordingly.

4. Orders & Order Acceptance
Placing an order through our Site constitutes an offer to purchase. We reserve the right to accept, refuse, or cancel any order at our discretion, including but not limited to situations involving product unavailability, errors in product or pricing information, or suspected fraudulent or unauthorized activity.

5. Payment Methods
We accept [Cash on Delivery, bank transfer, and/or card payments — update with your actual accepted methods]. Full payment, or COD confirmation, is required before an order is processed and dispatched.

6. Shipping & Delivery
All orders are subject to our Shipping Policy, which outlines processing times, delivery estimates, and shipping charges. Please refer to our Shipping Policy page for full details.

7. Returns & Refunds
All returns, exchanges, and refunds are subject to our Refund & Return Policy. Please refer to our Refund Policy page for full details and eligibility criteria.

8. Intellectual Property
All content on this Site — including but not limited to text, graphics, logos, product images, designs, and the overall look and feel of the Site — is the property of TRIOVO and is protected by applicable copyright and trademark laws. You may not copy, reproduce, distribute, or use any content from this Site without our prior written consent.

9. User Conduct
You agree not to use our Site or Services for any unlawful purpose, or in any way that could damage, disable, or impair the Site, or interfere with any other party's use of the Site. This includes, but is not limited to, attempting to gain unauthorized access to our systems or engaging in fraudulent transactions.

10. Limitation of Liability
To the fullest extent permitted by law, TRIOVO shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or products, including but not limited to loss of data, loss of profits, or business interruption.

11. Indemnification
You agree to indemnify and hold harmless TRIOVO, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from your violation of these Terms or your misuse of the Site or Services.

12. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by TRIOVO. We are not responsible for the content, privacy policies, or practices of any third-party sites.

13. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

14. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.

15. Contact Information
If you have any questions about these Terms of Service, please contact us at triovo.shop@gmail.com.